General Sales Manager
The GSM ensures that United Toyota meets its New and Pre-owned Vehicle unit sales quotas and its gross objectives on a daily, monthly, and yearly basis. The GSM will accomplish these objectives through planning, organizing, coordinating, and measuring the activities of the New and Pre-owned Vehicle Departments. The GSM will help support, supervise and have responsibility for the BDC Department which encompasses inbound-outbound opportunities for; showroom leads, phone leads, internet leads, prospect leads, and lease/retail renewal leads. In addition, the entire sales operation from inventory control, to sales and gross profit generation, to following all Variable Operations Processes Documented, to advertising, to expense control, and to recruiting and developing management, and sales personnel.
Candidates must have a proven track record with factory KPI. Must have a minimum of 4 years of Auto Sales Management experience with proven leadership and the ability to develop a sales team. This Sales Manager or General Sales Manager will be responsible for achieving maximum profitability of sales department while focusing on customer retention. To achieve this, they must effectively manage sales personnel; have a strong knowledge of the market, and an in-depth understanding of all sales departments' financial data.
Job Duties Include:
•Desking deals, closing deals, and overcoming objections
•Create an action plan and effectively manage sales staff
•Identify coaching needs and promote training opportunities
•Assisting individual salespeople in setting aggressive, yet realistic monthly sales goals
•Tracking all customers and making sure all leads are logged along with effective follow up for all potential buyers by monitoring a prospecting and sales CRM system
•Set an example of professionalism through actions and appearance
•Ensure that all salespeople meet or exceed all activity standards for prospecting calls, appointments, ups, and closes
•Work closely with the sales team on enforcement of proper selling methods
•Set objectives for achieving sales and gross profits\
•Leading daily sales meetings and conducting sales training
•Reviewing inventory daily to ensure the proper mix of stock for maximum turnover efficiency